Last updated: [1 August 2025]
Golf Cart Spares Africa (“GCS Africa”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase on www.gcspares.africa (the “Website”).
1. Information We Collect
When you interact with our Website, we may collect the following information:
- Personal Information: such as your name, email address, phone number, billing and shipping address, and payment details when you make a purchase or contact us.
- Account Information: if you create an account, we collect your login details and order history.
- Technical Information: such as your IP address, browser type, device details, and pages visited on our Website.
- Cookies and Tracking Data: to improve user experience, analyze website traffic, and provide personalized recommendations.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Improve our Website, products, and services.
- Send order confirmations, shipping updates, and relevant communication.
- Send marketing emails or promotional offers (if you have opted in).
- Comply with legal obligations and prevent fraudulent activity.
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Service providers (such as payment processors, logistics partners, and IT service providers) who help us operate our business.
- Legal authorities, if required by law or to protect our rights.
- Third-party analytics and marketing tools (such as Google Analytics or Meta Pixel) to help us understand customer behavior and improve our services.
4. Cookies and Tracking
Our Website uses cookies and similar technologies to:
- Enable essential site functions (e.g., shopping cart, login).
- Analyze performance and user behavior.
- Deliver personalized content and ads.
You can manage or disable cookies in your browser settings, but some features of our Website may not function properly without them.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing of your data.
- Withdraw consent for marketing communications at any time.
- Request a copy of the information we hold about you.
To exercise these rights, please contact us at contact@gcspares.africa.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us: contact@gcspares.africa